Does the Stick Up Cam Elite with PoE Adapter just run hot?? The device itself is noticeably warmer than any of my other devices. I am thinking of returning it because it is making me nervous.
Hi @Bmama. For this concern, I would first recommend to disconnect your Stick Up Cam Elite from power. Next, contact our support team so they can advise you on this situation. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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25-01-2021 07:16:44
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Tom_Ring
Hi @Bmama. For this concern, I would first recommend to disconnect your Stick Up Cam Elite from power. Next, contact our support team so they can advise you on this situation. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
0
25-01-2021 07:16:44
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