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Ring Security Cameras

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Snap Capture on Battery Stick Up Cams

I bought five battery stick up cams but only two of them have the snap capture available in them. How do I get the other three to also have the snap capture function to work? I bought all five cameras within a month of each other.

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17-05-2020 10:57:05

Responses (1)

  • M

    Good question @MatthewEMarsh! To activate the Snapshot Capture feature, follow these instructions: - Open your Ring App. - Tap the three-lined icon on the upper-left hand corner of the app to open the side menu. - Tap **Devices.** - Tap the desired device. - Tap **Device Settings.** - Tap **Video Settings.** - Tap the **Snapshot Capture** toggle. If you have the Stick Up Cam 3rd gen models, this feature is going to start becoming available for those devices this year, as mention in this [help center article about Snapshots](https://support.ring.com/hc/en-us/articles/360034355652-Taking-Timeline-Security-Snapshots-Using-Snapshot-Capture). I hope this helps! :)

    0

    19-05-2020 04:21:11

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