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Ring Security Cameras

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U
Ring spotlight cam plus
troubleshooting

My spotlight cam plus is constantly saying it’s got low battery even though I have got 3 batteries I put 2 of the fully charged batteries in the camera and it only ever says there is 1 in there then goes back to saying I need to charge the already fully charged batteries! Very disappointed as there has been a lot of crime in the area lately 

12

2

0

14-10-2024 08:37:00

Responses (1)

  • J

    Hi @user_35efab. I recommend factory resetting your Camera by pressing and holding the setup button on it for 20-25 seconds, then reconnecting it your Wi-Fi. If you have tried this step and are still having the same concern, give our support team a call for further assistance.

    0

    25-10-2024 05:48:56

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