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hardwired-security-cameras
app-request
my ring spotlight camera pro has just stopped working, it will not load on the app, or notify me of any movement. on my app it states this camera is online and The signal strength is showing as RSSI-52 in green. Can anybody help please?
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31-08-2024 20:43:39
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Caitlyn_Ring
Hi @user_99a139. That RSSI indicates a good signal, but it's possible the signal is unstable. Have you noticed the Spotlight Cam disconnecting from wifi frequently? I'd recommend starting with a reboot first, which you can do from the Device Health page in the Ring app. This should only take a few moments. Make sure your Ring app is fully updated as well.
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03-09-2024 21:40:49
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