Puzzling question about sprint network and viewing cam live

So I called ring last year when I got the flood light camera. Vowing live is fine when on wifi but when I’m using cellular data at day work I can’t view live video as it gets choppy and ghosting occurs. When I called ring they said that this was due to sprint service and that it is sprints problem. I figured maybe it is. Fast forward a year or so. I have some new smart devices specifically Samsung smart hub and my floodlight camera can be viewed from this app with no issue. There is no ghosting and no shuttering. I am not sure how I can view the live video fine with no issue there but on rings own app it is vertically impossible! Please help me figure this out!