J
poor quality on video grayish bands
troubleshooting
wireless-security-cameras
Top screen is old ring indoor camera. Bottom camera is a new camera in same room, and has this grey banding issue. How do I change ring indoor camera htz settings to get rid of this. Or should I return? In attached picture the camera above is an older one and no problem looks great. the one on the bottom is the new one and clearly there are grayish banding issues. 5 grey to clean I checked the lens and it is clean. Should I return it?
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05-08-2024 05:51:11
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Caitlyn_Ring
Hi @Jeffkics. Apologies, but we're still working on resolving an issue with image uploads on the Community. Checking that the camera's lens is clean of any dirt or debris was a good step to take. I'd also suggest performing a quick reboot using the reboot option on the Device Health page.
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06-08-2024 06:07:52
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