Ownership
I have 4 floodlight cameras. 2 of them stopped working. Now when I try to add them they say they are registered to someone else and I cant add them back to my account. Help
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02-11-2019 10:07:31
Responses (1)
- S
I would if they didnt want you to have to buy support. I supported them when I bought it.
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04-11-2019 01:37:41
B> @Speedbugy wrote: > I would if they didnt want you to have to buy support. I supported them when I bought it. There is no charge to call support.
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04-11-2019 12:29:37
MHey @Speedbugy! At Ring we value your security and your privacy. If a device is being setup from scratch, or on a new Ring account, it will initiate the device ownership process. Check out our [help center article about device ownership](https://support.ring.com/hc/en-us/articles/360025997592-Ownership-of-a-Ring-Device) to learn more. If device ownership never changed, it should not be requesting such. Our support team is available anytime, at 800-656-1918, and will be happy to help with this concern. :)
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04-11-2019 10:59:12
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Brad
You should call customer support. I don't think anyone here can help you with that.
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03-11-2019 01:22:07
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