D
Outdoor battery camera completely dead
battery-video-doorbell
wireless-security-cameras
Hi i need some help. A camera i bought quite recently has stopped working. Ive tried different batteries that work in my other camera's but still no joy. Even if i hold in the reset button it still doesn't work. Any help greatly appreciated
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03-05-2023 20:59:14
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Caitlyn_Ring
Hi @Darrenmc. Since the Camera is not responding after trying different batteries and attempting a reset, I would recommend reaching out to our [support team](https://support.ring.com/hc/en-gb/articles/213608406) for further assistance. They can ensure all troubleshooting steps have been completed and determine the best resolution.
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15-05-2023 18:31:00
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