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T

Tsuyoi

No motion detection or alerts

I have my rings setup correctly but neither are detecting motion nor alerting me. If I go to the device and pick it up or I'm right in front of it-I will get an alert and it will record, but so far only then. This is very frustrating. I watched my mail man come and it dis nothing.

2927 •

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07-12-2019 06:37:22

Responses (1)

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    apollo4u22

    Im having the same problems and no answers to help.

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    24-04-2020 05:37:24

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      S

      SandyRae

      I'm also experiencing isses with getting not motion detection alerts. The lights still come on when the motion is detected but no longer are the cameras creating any alerts. The alerts worked just fine until around two weeks ago.

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      07-12-2020 01:10:12

      S

      SandyRae

      I do have lots of motion dection on multiple cameras - just no alerts. I'm uninstalling the app now and will re-install to see if that fixes the issue. Thanks!

      1

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      07-12-2020 08:55:34

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