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Crjensen4

New camera won’t enter setup mode

Got it straight out of the box, downloaded the app, plugged it in, red lights come on, and the bottom light lights green. I then press the setup , but the bottom light stays green. Have tried the troubleshooting proposals - to no avail. Any other things to try?

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14-01-2020 10:04:02

Responses (1)

  • M

    Morpheuz

    I have the same issue.. Reset didn' help...!!!

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    14-01-2020 07:11:45

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      C

      CrazyCat

      Make sure you are close to the router. Almost all of my problems setting up stuff is because of the distance from base station or router.

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      15-01-2020 05:26:21

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      Crjensen4

      Thanks for helping. Am sitting right next to the router

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      15-01-2020 12:13:55

      H

      Harmon

      Have yet to see anything from this camera. Multiple resets, moved to the Router, reset the router numerous times. Not had this level of difficulty with the Doorbell camera or an internal camera.

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      15-01-2020 06:35:05

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