Ring Security Cameras

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My ring cam battery is no longer connecting to device only 2 months old
troubleshooting
battery-security-cameras

I have 2 2month old ring outdoor battery cams. 1 went offline 2 days ago. Tried to put the battery on charge and the red charging light is not coming on. The red light appears on the other battery. I have swapped batteries between the 2 and the issue is definitely with 1 of the batteries.

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21-12-2023 02:20:31

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Hi @user72118. In this case, Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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26-12-2023 08:04:30

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This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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25-01-2024 08:05:03

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