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Ring Security Cameras

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Merging cams from two accounts

I'm getting someone to install some cameras. For privacy reasons, I dont want to give the installer my account to install it to. Is there a way to install cameras to a temporary account and then move them to my private account after it's working without having to go to the location physically.

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30-12-2019 11:55:25

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    Hi @cslee. For security purposes, all devices have to be set up under whichever account will be deemed as the "owner's" account and cannot be moved to another account without removing the device from said account and then re-setting up on the appropriate account. I recommend being with the installer when they install the devices and having your account logged in on a tablet device so that you can observe the installer while they assist with setting up the devices.

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    31-12-2019 07:40:17

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