Ring Security Cameras

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U

user_0d31c4

Accepted Solution
Indoor camera
troubleshooting

Hi I’ve tried to get my indoor camera working but for some reason the screen is half black does this mean the camera part is broken?

10

2

0

20-05-2025 06:33:01

Responses (1)

  • C
    Accepted Solution

    Hi @user_0d31c4. It sounds like you may have set up a Privacy Zone, which puts a black box on a selected area of your camera's view. You can remove this zone under Device Settings, Privacy Settings. Tap Edit Privacy Zones, then select the zone and tap the trash can icon. 

    0

    28-05-2025 05:06:08

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