S
Hardwire kit earth screw - WHERE?
Hi,as in header. I just received my hardwire kit for the spotlight cam and the instructions refer to earth wire from house to section in the mounting box indicated Earth and a screw but I don't see an individual screw!I have a pk with 6 washers. A place with mounting screws,cover screws and anchors. A pk with 2 security screws. Wire terminal connectors, rubber grommets. Pk with bit and screwdriver. So where's the earth screw?help ?
902 •
0 •
0 •
13-10-2020 09:09:15
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @Stubob. It is very possible it might have slipped away and not been included. I apologise for this. If you call our support, they will be able to get this sorted for you. Please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times.
0
14-10-2020 15:58:49
•