Floodlight cam mounting
Is it possible to order a U.S style mounting plate to affix my new floodlight, i am in the U.K and the mounting plate is made out of a very thin plastic which broke on my other floodlight when fitting it
1262 •
0 •
0 •
26-11-2020 09:27:24
Responses (1)
- L
Our floodlight cam mounting plate also cracked during installation even though we were very careful. It is very thin plastic and fragile. Should be metal for more strength. I have looked on the spare parts list and cannot find a replacement wall mount for the floodlight cam. Worried now if we ever have to take it down, we will not have a wall mounting plate. How can we obtain a replacement ? Thank you.
•0
04-12-2020 02:37:06
GHi, unfortunately I also encountered the same issue when fitting a replacement floodlight cam. The plastic mount isn’t strong enough and it is too brittle around the bolts. As soon as you tighten the nut caps the plastic cracks as it is too thin at the base around the bolt. Ring customer service are excellent and will send out a replacement plastic mount.
•0
31-01-2021 12:41:45
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @Tango250. I would not recommend ordering a part that is not specific to your region. There may be subtle differences that can cause issue when trying to mount. You can find spare parts for you Ring Devices [here](https://en-uk.ring.com/collections/accessories?type=installation).
0
27-11-2020 04:08:45
•