CR
Dead camera after 18 months?
wireless-security-cameras
Battery is fully charged. Camera is off-line and will not reset with the button. I assume that the camera is dead. Worked well for 18 months, Ring Stick Up Cam Battery HD security camera. Wondering if I should replace. 18 months seems too short a lifespan.
1053 •
0 •
1 •
19-04-2021 06:57:18
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
trail-explorer
18 months seems way too short to me. Do you have the Protect Plus plan? I believe it should be covered under warranty for free replacement. The description says nothing about batteries but I think it is reasonable that it should cover the entire device, which includes the battery. https://support.ring.com/hc/en-us/articles/360021900312-Ring-Protect-Plus-Information
1
19-04-2021 10:47:24
•