Responses (3)

• M

  Marley_Ring

  Hi there, @cddsd! Ring devices are intended to be used with a home wifi network, and using a mobile device hotspot is not advised. As described in our [help center article](https://support.ring.com/hc/en-us/articles/216537343-App-Connectivity) about connection, a mobile hotspot may cause your Ring devices to disconnect often.

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  24-02-2021 05:42:58

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  C

  cddsd

  Thank you, Marley_Ring. I realize it may not be advised, but respectfully, that was not my question. The Ring App is not recognizing the Wi-Fi. Can it be done, even if it's not advised and if so, how?

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  26-02-2021 06:47:52

• D

  ddunmire

  I have the same question. I understand it's not advised, but can it be done?

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  03-08-2021 11:08:42

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• C

  Caitlyn_Ring

  Hi neighbors! As stated, we do not advise using a mobile hotspot as a connection for your Ring devices. If you want to try to do so, that is your discretion but we can't advise how you would do it or if it would work properly. You can find instructions on how to reconnect your Ring Camera or Doorbell to a wifi connection in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network). I hope that helps. :)

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  04-08-2021 08:01:35

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  V

  Vino16848

  Yes, for sure you can connect ring to mobile hotspot. I have mine connected to a dedicated hotspot using 5g connection on my rv with a generic solar panel from amazon to keep it charged. I connect a charger to my mobile hotspot and have a better signal strength than my home wifi ring devices. I can access device from my ring,app as usual.

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  08-07-2022 06:23:30