Ring Security Cameras

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U
User Solution
Cancel plan
cs-support
troubleshooting

I've tried several times to cancel my plan but can't see the tabs suggested on the instructions on 'How to cancel your ring plan'. I've tried to phone but they keep hanging up on me. My plan renews on 16th April which I don't want it to automatically renew. Is there someone I can email or a UK number I can call?

66

3

0

27-03-2025 08:50:39

Responses (2)

  • U
    User Solution

    account.ring.com (on a laptop or PC) Sign in. Select "Plan" at the top of the page. Sign in again if asked. Scroll to the bottom of the page. "Cancel Plan" You can't cancel your plan from a mobile.

    3

    28-03-2025 09:39:17

    • U

      If you cancel your plan does your camera stop working? it seams a bit of a con if I would have known 4 years later they would make you subscribe I wouldn't have bought one.

      0

      03-04-2025 09:24:53

        U

        Not stop working, but you only get Live View, nothing can be, or is, recorded. You do still get notifications but of course the event could easily be missed and you can't review it if you have.

        0

        03-04-2025 01:14:53

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