Brand new camera from Ring, setup claims its already registered to someone else
I've just bought an alarm & camera kit from Ring. The alarm has set up fine but when trying to set up the indoor cam the app tells me that it is already registered to another user. According to the help page there should be a way to clear this in the app but I cannot see it - just a link to the help subject.
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10-09-2021 08:09:17
Responses (3)
- C
Strange - having tried half a dozen times last evening, I thought I'd give it one more go this morning before calling customer service and it worked first time. Perhaps my attempts last night caused some reset back at Ring HQ?
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11-09-2021 08:06:09
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Gini73
I had the same problem. In the end I went back and did the set up without using the QR code. It apparently is possible.
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10-09-2021 10:18:59
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