Ring Security Cameras

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U

user_58f901

Accepted Solution
24/7 Recording on battery power
app-settings
battery-video-doorbell
troubleshooting

We have just upgraded our plan in order to have 24/7 Recording however the app will not allow 24/7 Recording on battery cameras (even though they are connected to solar power). Is there a way we can override this? If not we have no use for the premium plan as the only difference was 24/7 Recording. 

115

2

0

17-11-2024 03:57:29

Responses (1)

  • J
    Accepted Solution

    Hi @user_58f901. This Help Center page gives you a list of devices that are compatible with 24/7 recording. You cannot override or change this.

    0

    18-11-2024 05:09:09

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