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user_58f901
Accepted Solution
24/7 Recording on battery power
app-settings
battery-video-doorbell
troubleshooting
We have just upgraded our plan in order to have 24/7 Recording however the app will not allow 24/7 Recording on battery cameras (even though they are connected to solar power). Is there a way we can override this? If not we have no use for the premium plan as the only difference was 24/7 Recording.
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17-11-2024 03:57:29
Responses (1)
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Justin_Ring
Hi @user_58f901. This Help Center page gives you a list of devices that are compatible with 24/7 recording. You cannot override or change this.
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18-11-2024 05:09:09
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