Ring Protect Plan

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I’m trying to contact customer service as my order from November 2022 never arrived!

The order was placed and dispatched via DPD
An attempted delivery was made but no card left so I was unaware of the attempted delivery and that my parcel was left at the local collection point until it was too late and sent back.
I was advised a refund would happen once the parcel returned to depot but as of the 6th January no refund has been received back to my account.

Can you please advise


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08-01-2024 04:32:02

Responses (3)

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Hey neighbors, please reach out to our support team regarding these concerns. The Ring Community is a public forum, so we do not have access to order information.You can reach out to our support team at one of the numbers available here.

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22-01-2024 05:16:11

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Hi I ordered a battery for my ring stick up camera I havnt received my order ?? Natalie brennan

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11-01-2024 02:45:30

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This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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21-02-2024 05:16:48

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