U
Won’t let me renew
app-settings
troubleshooting
cs-support
Hi, My subscription has cancelled and it won’t let me renew. Every time I click on subscriptions / plans it’s just a blank screen sometimes with a loading circle. Tried on various devices and computer. I am the main account holder. Tried pressing on email links to renew. My plans now lapsed so I can’t look at any footage and still can’t renew ?!!!
20 •
2 •
0 •
06-02-2025 12:31:59
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user_ef9954. You must be the Owner of the Ring device, not a Shared User, to subscribe to a Ring Home plan. If you have multiple locations, make sure you have the correct location selected. Which web browser are you using? Try using a different browser, and if you have a VPN on your computer, turn it off when accessing Ring.com.
0
07-02-2025 04:25:45
•