D
Two subscriptions
cs-support
billing
Hi so I got ring camera in January and got basic plan. Than I got another device in April, I got year plan on both but it seems April year is ending in January too so I’m losing 4 months even tho I paid £25 for year on newer device ? How does this work ? Surely this is wrong ?
913 •
0 •
0 •
25-05-2022 12:49:18
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Dazhull. The Ring Community is a public forum, so we're not able to review your account details. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) to have them review your Ring Protect plans and ensure everything is billed correctly. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
25-05-2022 07:05:19
•