U
Transferring a plan to a new address
troubleshooting
We’ve recently moved house and purchased a new ring security system. Our plan at the old address recently renewed and wants to know if it was transferable to the new address
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18-02-2025 03:08:31
Responses (1)
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Caitlyn_Ring
Hi @user_2bc7ac. That depends on what Ring subscription you have. The Basic plan only applies to one Ring device, so it will be attached to that particular device. The Standard and Premium plans apply to all devices at one location. If you move, you can update the address for that location.
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19-02-2025 03:19:46
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