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battery-video-doorbell
I bought an additional battery video door ring bell & the trial is due to end in a few days. My other device is still under subscription until November, can I link these together or do I need to select a new plan for both devices? & will I get a refund as I paid upfront or can I carry this onto the new subscription?
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16-04-2025 09:23:31
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Justin_Ring
Hi @user_ed6b14. If you are subscribed to the Basic Plan, that only covers one device. You would need to upgrade your plan to any of the other plans since they cover multiple devices. When upgrading, you will receive a prorated refund for what you have not used of your previous plan.
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17-04-2025 09:48:53
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