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U
Ring 24/7
hardwired-security-cameras
troubleshooting

I have a Ring Floodlight Plus Cam that had 24/7 recording as a trial feature. It has now reverted to motion detection, but the option for 24/7 recording is still available, albeit locked behind the premium plan. However, no matter what I do, I cannot upgrade to the premium plan to unlock the feature.

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28-11-2024 06:28:48

Responses (1)

  • J

    Hi @user_47755e. 24/7 Recording has officially been released, and the Floodlight Cam Plus is not supported. You will not be able to use this feature even if you upgrade your plan.

    0

    29-11-2024 05:52:35

      U

      I already had access to it through my floodlight cam for 3 weeks until two days ago, and it shows me within the app that it's there for my camera, just locked behind the premium subscription, which I can't upgrade to, so something isn't adding up.

      0

      30-11-2024 12:59:13

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