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Retrieve Snapshots without a Ring Storage Plan
battery-video-doorbell
Now feeling a bit dumb as my motorhome was stolen last night and my Ring Doorbell that has a view of the area has no storage plan. If I act quickly is there anything I can see from last night or can I sign up for storage and then see something from the last 7 days. Grateful for any help
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22-09-2024 03:31:52
Responses (1)
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Caitlyn_Ring
Hi @user_8ab159. I'm very sorry to hear about the theft, and I hope your local law enforcement is able to assist in recovering your motor home. Unfortunately, once snapshots and videos have been deleted, either manually or because your Ring subscription is no longer active, they cannot be recovered. There are no backups stored. An active Ring subscription is required for video recording and snapshot images.
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27-09-2024 07:41:24
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