Ring Home Plan

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Reactivating plan when I've moved house

I've recently moved house. I had a ring door bell at previous property.. now we have moved I now have I security light camera at the rear.now ring won't let me subscribe to the new address. Everytime I select the protection plus which I need now I have more than 1 device it keeps taking me back to the plan screen. Any help would be greatly appreciated Thanks

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17-08-2020 06:24:15

Responses (1)

  • C

    Hi @kirkyboy1981. If you're still unable to subscribe to your Ring Protect Plan, it would be best to follow up with our support team. Please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times.

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    19-08-2020 08:34:38

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