Is there a way to disable the Upgrade Protection offers at the bottom of the Dashboard view?

Hi @Martingz ! Could you please provide a screen shot for the team? Also, can you please confirm what Ring devices you have associated with the account? Thanks!

Has anyone successfully gotten it to go away with reinstalling the app? I fear I may lose all my settings if I do that?

‎Our system is experiencing a delay

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user_78d18e

Accepted Solution

Our system is experiencing a delay

troubleshooting

Justgettingthismesssage

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14-07-2024 04:53:00

Responses (2)

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Caitlyn_Ring
Accepted Solution
Hi @user_78d18e. Make sure your Ring app is fully updated to the latest version available, and turn off any VPNs on your phone. The Ring app is not compatible with the use of a VPN. If you're still unable to complete the sign-up process for Assisted Monitoring, please reach out to our support team. You can get in touch at one of the numbers available here, or on Facebook @Ring by sending a private message. 
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16-07-2024 04:23:07
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user_78d18e
Can’t signup for assisted monitoring, only option is to cancel setup
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14-07-2024 04:53:31
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