U
user_78d18e
Accepted Solution
Our system is experiencing a delay
troubleshooting
Justgettingthismesssage
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14-07-2024 04:53:00
Responses (2)
- U
Can’t signup for assisted monitoring, only option is to cancel setup
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14-07-2024 04:53:31
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Caitlyn_Ring
Hi @user_78d18e. Make sure your Ring app is fully updated to the latest version available, and turn off any VPNs on your phone. The Ring app is not compatible with the use of a VPN. If you're still unable to complete the sign-up process for Assisted Monitoring, please reach out to our support team. You can get in touch at one of the numbers available here, or on Facebook @Ring by sending a private message.
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16-07-2024 04:23:07
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