How do I stop Ring trying to take a payment for an account I cannot access?

Question

My account is accessed via an email address I no longer have access to and an annual subscription was set up on this account I think which is why Ring are trying to take payment. How do I cancel this?

Caitlyn_Ring · Answer

Hi @Carlos2109. I'd recommend getting in touch with our support team for assistance with your account email and your subscription. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us).

system · Answer

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How do I stop Ring trying to take a payment for an account I cannot access?

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