U
What is included in the Home Basic Plan
troubleshooting
Totally confused. When I bought the doorbell some 4 years ago, with the Home Basic plan I would get a chime on my smartphone when the doorbell was pressed. Then for no reason at all it stopped. Is the smartphone chime still included or do I have to upgrade to get it now? If so that is simply a con and I'll switch to one of the non-subscription doorbells on the market.
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23-04-2025 12:35:20
Responses (1)
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Tom_Ring
Hi @user_fa3a59. Notifications are a basic feature that is included with all levels of subscription or not. What type of phone do you have an what version of the Ring app is installed? You can double check to see if this is turned on by selecting the device in the Ring app and seeing if the alerts are toggled on
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24-04-2025 05:27:22
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