U
I can’t log in
troubleshooting
I can’t log into my old account as my phone number has changed & the verification code is being sent to my old phone
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04-03-2025 06:34:27
Responses (1)
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Caitlyn_Ring
Hi @user_717e09. Are you logged into your Ring account on a different phone or computer? If you are, then you can generate a verification code from the Control Center to log in on your new phone. We also have some troubleshooting tips for account verification here https://ring.com/gb/en/support/articles/nz4wg/troubleshooting-account-verification.
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05-03-2025 06:47:03
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