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user_540700
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troubleshooting
Hello. I need to de register my son from the doorbell account but have already changed the account to my name and e.mail address. When we scan the qr to register to me it's already registered to him. He can't sign in. Can anyone help
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14-07-2024 10:28:06
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Justin_Ring
Hi @user_540700. We do not have access to account information here in the Community. It would be best for you to give our support team a call for further assistance with your concern.
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15-07-2024 07:43:28
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