Ring Device Tips

Get or share tips about Ring devices, and learn all about features, products, and more.
U

user_540700

Accepted Solution
Help
troubleshooting

Hello. I need to de register my son from the doorbell account but have already changed the account to my name and e.mail address. When we scan the qr to register to me it's already registered to him. He can't sign in. Can anyone help

29

2

0

14-07-2024 10:28:06

Responses (1)

  • J
    Accepted Solution

    Hi @user_540700. We do not have access to account information here in the Community. It would be best for you to give our support team a call for further assistance with your concern. 

    0

    15-07-2024 07:43:28

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution

    Z

    Zeroroadkill1

    1

    User
    Solution