D
Darcybodhi
Accepted Solution
grey block on screen view of floodlight camera
hardwired-security-cameras
screen view for recordings some show half view with grey area blocked out not always
29 •
2 •
0 •
25-11-2024 04:06:57
Responses (1)
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Justin_Ring
Hi @Darcybodhi. Try rebooting your Camera using the Ring app and rebooting your router. Make sure your Camera has good signal strength as well. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
0
27-11-2024 08:33:33
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