Ring App (V2.5.0) on Mac 10.15.4 - Microphone not working
Hi all, i have installed the ring-app (V2.5.0) on my mac (Catalina, 10.15.4). The app is working fine – but I can`t speak with the person`s at the door (but I can hear them)… In my systemsettings/Security/Privacy/Mic there is no ring-app, where I can turn on mic. Any help?
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10-04-2020 08:05:10
Responses (4)
- A
Hi Chelsea, of course i tried that before my post - but that is not the solution... Now i found out, that the version 2.5.0 & 2.5.1 has a bug. I deinstalled that version and download the version 2.4.2 from your homepage - this version runs fine - no worries with mic... Andreas
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13-04-2020 07:30:51
CI’m having the same issue. Where can I download the old version. I can find it anywhere on the ring page.
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21-04-2020 07:22:11
NWait who marked this as "Solved" This is far from solved. To mark this solved you need one of 2 things. - A guide to downgrade to 2.4.2(the working version) - a update to 2.5.2 with a fix (2.5.1 still has the mic issue) @Chelsea Please follow up with this. The ring app DOES NOT deserve 2.8 stars on the Mac App store just because of bad support.
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08-05-2020 07:43:07
Jstill doesn't work, one year later... Does RING have any plan solving the bug?
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22-04-2021 01:44:40
- T
I'm seeing this same issue on my mac. OS is Catalina. Is there a solution?
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15-02-2021 03:44:39
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- M
Hi there, @toneprod! In addition to the recommendations above in this thread, please also ensure there is not a vpn enabled on your device.
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15-02-2021 09:23:07
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- T
This is still not working. How to I downgrade the app to 2.4.2 I don't have a VPN
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04-03-2021 04:08:47
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Chelsea_Ring
Hey @Andreas. You will need to open up the Ring app on your computer, hover over Ring at the top left of your screen, tap on preferences, and from there you can adjust the input and output devices. :)
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13-04-2020 06:01:41
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