No notifications when switching modes since last app update on Android
On Android there's no notification anymore when switching modes (Disarmed, Home, Away) since the last App version : 3. 75. 1 Works fine with app version 3. 74. 1
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04-08-2024 09:15:41
Responses (1)
- M
Hi, There is (and never has been) no such thing as "Settings > Alert Settings > Alarm > Push" in the current Ring app (Android). As stated above mode changes notifications work fine with app version 3. 74. 1 but not the latest 3. 75. 1. It's an application issue introduced with the lastets update. This is with the Spotlight Cam Pro.
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05-08-2024 08:41:34
J@Mak11. I am happy to chime in. If the suggested steps did not help, the next best step is to give our support team a call to further investigate this more in depth.
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06-08-2024 08:56:50
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Caitlyn_Ring
Hi @Mak11. In the Ring app, navigate to Settings > Alert Settings > Alarm > Push and ensure Mode Updates are toggled on. If you're not receiving any notifications, please try these troubleshooting steps for notification issues on Android devices specifically.
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05-08-2024 05:45:19
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