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Dashboard: Unwanted Large "Discover" Image
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app-settings
app-request

How do I remove the large "Discover" image from my dashboard? It is currently an image of who knows who's property that accompanies the feature offer "Motion Verification makes motion detection more accurate." I am not interested in and do not want it hogging any, nonetheless so much space in my dashboard... this should be in New Features or someplace else where I would opt in to look for such features. Thanks.

10785

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213

01-07-2020 12:42:58

Responses (35)

  • P

    No updates on this? I am a new ring user and wow, does this clutter up the dashboard and make the app look like an advertisement and cheap product.. Dear Ring, some of us invested over $1,000 in this ecosystem and are paying an annual subscription. Please clean up you app so that it looks more like a professional, and serious system.. Not a constant infomercial ad!

    15

    18-10-2020 10:54:04

      T

      Hi @Pavman. What version of the Ring app are you currently using? Can you provide a screenshot of your Dashboard so we can see where the "Discover" banner is? With the latest update, this should be located to the bottom of your screen as to not prohibit function of the app, but also keep you informed of our latest features.

      1

      20-10-2020 07:13:17

      P

      Tom, I truly appreciate your response! Thank you! Yes, "Discover" is toward the bottom, just above the "set up your device" and "Tale control of your home with modes" banners which i see can br closed. I would much prefer to have the option to close the "discover" banner as well, you can just email users about your features instead of it constantly being in your face... Thank you for your consideration.

      7

      21-10-2020 08:38:29

      E

      [quote="Tom_Ring, post:4, topic:10102"] With the latest update, this should be located to the bottom of your screen as to not prohibit function of the app, but also keep you informed of our latest features. [/quote] Please provide a way to dismiss these “discover” notices. It’s fine to provide information about new features at the bottom of the home page, but without a way to remove them, seeing an advertisement for Ring’s Alexa integration (when I have not interest in it) or Ring’s ability to adjust video length (which I discovered months ago) makes the user interface go from “informative “ to “annoying.” If you view the app design as an actual user instead of a developer or marketer, you will understand. Thanks for a great product and (aside from this) great app!

      8

      24-12-2020 03:37:40

  • T

    +1 - Please disable the Discover UI element, no one wants to see it on their dashboard. I am sure the people interacting with it are looking for a way to disable it. There needs to be a different way than the dashboard to let us know about new features. Maybe use the "What's New" section of the app?

    7

    20-01-2021 07:03:13

    • A

      Well, it’s been over a year and no change. I don’t want to be advertised to or reminded of features I already use, every time I open to app. Please move the “Discover” from the dashboard or make it optional

      7

      19-02-2021 05:03:50

      • C

        I paid and am still paying a lot. Get rid of the obnoxious ads! We get it, you want our money. I don’t want ads.

        9

        04-03-2021 12:14:51

        • J

          The Discover is the most annoying thing there is. Please Remove it have an option to remove the stupid thing. Nobody cares, its just an alarm system .

          9

          18-03-2021 07:12:30

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