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M
Ring Solar sign text extremely faded after less than a year
cs-support

Hello! My Ring Solar Sign looks pretty awful and I haven't had it for even a year. Is this replaceable under warranty? Thank you!

2219

0

0

08-06-2020 12:42:51

Responses (6)

  • C

    Hey @MaccDaddy. So sorry this happened with your Solar Security Sign! You can definitely get this replaced if it's been under a year of having it. For the replacement, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)

    0

    08-06-2020 06:30:54

    • W

      My solar security sign is totally faded ![20210326_101132|500x500](upload://6SvzFDRVXBDJ2HSLlji18y6iSJB.jpeg) in the Florida sun in less than 2 years.

      0

      26-03-2021 02:22:05

      • S

        Wow that is very discouraging. I was going to get one, think OI will just stick with the cheap $15 one for now. Hope ring addresses that issue as I was really looking forward to having a ring solar sigh.

        0

        19-06-2021 03:42:47

        • S

          Hi Ring, I have the same thing but it was shipped to me as a free item as a valuable customer. Can’t see it on my online history. Can I still qualify for warranty?

          0

          03-09-2023 10:10:59

          • J

            Hi @Stavs. I recommend reaching out to our support team to verify if your Ring Solar Sign is under warranty, regardless of whether it was sent as a free item.

            0

            04-09-2023 11:31:32

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