H
Ring Protect Plus - Smoke Sensor
false-alarm
I have a whole home wired smoke alarm system in a pretty large house. I'm concerned because I would say the smoke alarm goes off maybe bi-weekly with kids cooking/etc. Is there a way in Ring Protect Plus to leave just the smoke alarm off of alerting/monitoring? My thought is I would want to know via the app but, nothing more. I would however want the professional monitoring for burglary and such. The single call thing dosn't work as I never know which kid is going to be home to make them the first call.
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23-04-2021 07:18:20
Responses (1)
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Marley_Ring
Hi there, @horric29! When receiving many false alarms due to smoke, the best step is to consider distance to the kitchen. As mentioned in our [help center article](https://support.ring.com/hc/en-us/articles/115005360486-Preventing-False-Alarms) placing a smoke detector with a Smoke & CO Listener in the kitchen close to the stove/oven can cause false alarms. When a location is registered for professional monitoring, anything added to the Alarm system is then also included in monitoring. An alternative for family members who might be triggering the Smoke/ Co listener is to add them as Shared or Guest Users. This way they can use the Keypad to disarm if needed. Find more about Users and Roles, [here](https://support.ring.com/hc/en-us/articles/115005072983-Controlling-the-Ring-Alarm-With-Users-and-Roles). Adding people in the household as emergency contacts is always a good step as well. I hope this helps! :)
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26-04-2021 04:29:10
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