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First Alert ZCombo Smoke\CO

Hi All, I have a few First Alert ZWave combo Smoke\CO units that are certifed to work with the Ring Alarm. These do work as when I burnt something in the kitchen my Ring was alarming on the base as well as my phone. What scares me though is that I took the batteries out of a couple of them (they are not hardwired) and Ring didn't notify me that they were offline. Is this a bug? Or does the Ring Alarm NOT monitor the devices to see the battery level? Or if they are even online?

2506

0

4

31-12-2019 03:53:56

Responses (1)

  • C

    Hi @fred7157! The Base Station will alert you when a device is reporting as offline. The First Alert Smoke/CO Combo is a Certified Works with Ring device and you are not able able to see the battery life in the app. I will share this feedback with the team here. Learn more about Works with Ring devices in this Ring Help Center [article](https://support.ring.com/hc/en-us/articles/360026427491-Works-With-Ring-Basic-Information).

    0

    04-01-2020 12:39:51

      K

      The response by @Chelsea\_Ring is not completely correct. You ARE able to see the battery life of the First Alert Smoke/CO Combo in the app. However, the app does not do anything useful with the information, like telling you when you have a low battery before the alarm starts chirping. since the app has the info it could notify of low battery levels. This could and should be fixed and I have put in a feature request/suggestion to that effect on the noticeboard.

      2

      19-04-2020 02:47:27

      J

      I assume that if I have the First Alert ZCombo Smoke/CO detector that I won't need the listening device that Ring also sells. Is this correct ?

      1

      16-05-2020 12:53:30

      C

      You are correct that you won't need the listening device. Just make sure that the ring alarm base station shows they are online with the base station.

      1

      17-05-2020 02:07:39

      J

      Will it work with the First Alert OneLink Smoke and CO detector? [https://www.firstalert.com/product/onelink-smoke-carbon-monoxide-alarm-ac-power/](https://www.firstalert.com/product/onelink-smoke-carbon-monoxide-alarm-ac-power/)

      0

      01-06-2020 09:59:26

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