useless product and useless help

I"ve had two ring products over the last several years and have done everything to correct issues with no help from ring...my front doorbell keeps going offline almost daily for the last 5 years.....I've called support and they tell me my ring doorbell is defective and want to sell me another one at a discounted price.....the backyard stick up cam is also useless.... the bracket that holds the camera broke the very first day when I took it down to recharge......ring wanted to sell me a new unit because they didn"t make that type of bracket any more.....totally useless......I am very unhappy with ring....they don"t care.....expensive cameras and they don"t work......will report this to the  bbb......so far this product has been proven to be useless.