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Ring Wall Mount for Solar Panels and Cams
I purchased the “ Ring Wall Mount for Solar Panels and Cams” (https://ring.com/products/wall-mount-solar-panels-and-cams ) and the new 4w solar panel (https://ring.com/products/solar-panel-usb-c). The plate on the mount is way too big for the slot on the back of the panel. I then ordered the small 1.9 w panel and it too does not fit the mount. On the ring website the “ Ring Wall Mount for Solar Panels and Cams” links to the 4w solar panel as a compatible product. Any help is appreciated.
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04-02-2023 18:40:10
Responses (3)
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Hi @wsucoug. Would you mind providing some pictures demonstrating how the Solar Panel does not fit the Wall Mount? Additionally, which model of Ring Camera do you have? You can find the model name on the Device Health page in the Ring app.
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06-02-2023 18:08:53
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wsucoug
What I want to know is if mount is missing an attachment to make it fit or is it not supposed to fit?
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05-02-2023 22:13:02
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