U
user_37d474
Accepted Solution
Ring Chime
troubleshooting
Hi I have a ring Chime and it disconnected from the wifi and there is no blue light coming on. i have tried multiple plug sockets and still no joy.
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16-07-2024 14:18:24
Responses (1)
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Caitlyn_Ring
Hi @user_37d474. The only troubleshooting steps available for the Ring Chime are to try a different power outlet, and hold down the reset button on the side for 15 seconds. After resetting the Chime, follow the steps under Set Up a Device to get the Chime reconnected. If these troubleshooting steps don't work, please contact our support team to see what other options are available. You can get in touch at one of the numbers here, or on Facebook @Ring by sending a private message.
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17-07-2024 17:18:50
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