English

Ring Accessories

Browse posts, comment, and join in the discussion about Ring Chime, Chime Pro, and more.
J
RiNg Chime Pro warranty replacement?
chime-pro

I’ve been using ring cams with a chime pro for about 8 months. The chime pro just stopped working. No lights and no connection. Is the chime pro also covered under warranty? And how do I file a claim. Can’t find any info on this.

1467

0

0

09-05-2020 03:38:59

Responses (1)

  • C

    Hey @Jase546. Depending on your region that the device is registered at, most devices have a 1 or 2 year warranty. To preform any advanced troubleshooting steps and see if you can have your device replacement thus after if still not working, please contact our support team [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch). :)

    0

    11-05-2020 06:55:18

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    3

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution