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Ring App Missing "Sensors" or "Security Devices" to Install Motion Sensor / Detector
troubleshooting

I have set up a Ring Alarm Pro system. I try to add a motion sensor. The setup instructions say: "In the Ring app, tap Menu, then tap Set Up a Device, then tap Security Devices, then tap Sensors, and tap Motion Detector.". In my Ring App (Android on Pixel 8 Pro) there is no "Security Devices" menu, so I cannot set up the device. What is going on?

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2

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20-04-2025 02:40:01

Responses (1)

  • C

    Hi @user_f3212b. Since you're on Android, you might see "Alarm" or "Alarm Devices" instead of "Security Devices" or "Security". It should have a picture of the Ring Alarm Base Station next to it as well.

    0

    21-04-2025 05:49:09

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