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Ring 2nd generation doorbell not chiming inside my house tranformer
Hi there, my new door bell is all working fine apart from inside my house where the chime is not sounding from my transformer. Please see pics attached
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17-06-2020 02:45:29
Responses (3)
- Y
Daviemc can you post pictures of your wiring set up...? Struggling to get my system up and running Thanks Darren
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07-04-2021 04:08:51
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- T
Hi @Yogi2876. This YouTube video [here](https://www.youtube.com/watch?v=_evjOfsgedY) has some great information on how to hardwire your Ring Video Doorbell. I hope this helps.
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08-04-2021 05:55:43
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Caitlyn_Ring
Hi @Daviemc. I appreciate you taking the time to attach those photos of your Doorbell and chime kit! After taking a look, it does appear that the chime kit you have (DETA C3501) is on our list of incompatible chime kits for the Doorbell 2, which you can see listed [here](https://support.ring.com/hc/en-us/articles/115003008663-Ring-Video-Doorbell-2-Chime-Kit-Compatibility-List). This would be why the chime kit is not ringing inside, as it is not compatible. Feel free to review the listed compatible chime kits in that article if you were interested in swapping yours out.
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17-06-2020 04:48:23
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