Ring Accessories
No Lights on Chime Pro
Support, I just moved my Chime Pro to a new outlet. It was working post move but the WiFi wasn’t as strong as I wanted so I moved it down the wall. Once I moved it the Chime Pro doesn’t come on anymore.
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26-03-2020 04:13:12
Responses (5)
- A
I also tried moving my Chime Pro to a new outlet and no lights come on at all. Did it die? No lights, no reset no nothing. How fragile is this thing? Jeez
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22-05-2021 05:23:03
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- D
The blue light on my Chime Pro 1st Gen went out about a week ago. But it seems to be working except it has no light. Its Firmware is Up To Date. So, I see no point in REsetting it up again. I have had Professional Monitoring with my Protect Plan with NO gaps in coverage - so it is under warranty. Should I just get it replaced?
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23-05-2021 08:07:10
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- D
I bought my Ring doorbell and Chime for the hallway for about a year ago. It has worked perfect since then. But today my chime dont work and it has no light. I have tryed to restart it by the bottom at the side but it comes no light or connection. Is it broken then and do I have to buy a new chime for the hallway? Because I really want it to sound elsewhere than on my phone when someone is coming. Does anyone had a simmilar problem, and what did you do then?
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15-01-2023 01:08:36
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- J
Hi @Duddas. Try plugging it into a different outlet to see if it turns on. If not, then the next best step would be to give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assitance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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16-01-2023 09:53:27
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Marley_Ring
Hey @AU\_Thach06! The first best step here is to ensure there is power to that outlet and there is not a switch controlling it. Check to see if the Chime's led is lighting up. If it is not entering setup mode after pressing the setup button on the side, try a reset by holding the setup button for 15 seconds. Feel free to let us know how this goes! :)
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26-03-2020 09:21:29
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