green light won't flash - Stays solid green Gen 2

I started setting up my chime, it even downloaded the newest firmware.  Then it went offline and now I can't get the chime to connect to the Wifi.  I have tried resetting it up but I can't get the green light to flash.  I tried moving it closer to the router and still nothing.  I have tried resetting the button on the side and it stays solid green.