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Disconect my Chime Pro from my Account
Hi after some advice. I’ve just sold my Chime Pro wi-FI extender indoor chime!And the new owners have asked me to disconnect my the chime pro from my account but it’s not showing on my account!Because he’s saying he can’t connect it to his wi-FI !Anyone else had this situation or any advice how to get round this issue?Would appreciate any suggestions or advice Cheers
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24-09-2021 14:06:13
Responses (3)
- A
Here’s screen shot!
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24-09-2021 19:07:53
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PIf you had it downstairs click on it, then go to general settings and then remove Device.
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24-09-2021 19:11:20
- T
Hi @Alshamal. Try checking to see you have inadvertently put your Chime Pro on a different Location. This Help Center article [here](https://support.ring.com/hc/en-us/articles/115005039983-Managing-Ring-Devices-Using-Locations) will show you how to manage your Locations.
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27-09-2021 17:06:27
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Alshamal
I’m sorry but I can’t find the chime pro in the app i just have the standard chime not the wi-FI extender! I stopped using some time ago!
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24-09-2021 19:03:26
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