‎DIN Rail Transformer for Wired Video Doorbells (2nd generation)

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Theogermal

DIN Rail Transformer for Wired Video Doorbells (2nd generation)

hardwired-video-doorbell

transformer

Hello My DIN Rail Transformer for Wired Video Doorbells (2nd generation) has stopped working in less than a year since purchase, and is no longer charging up my doorbell. I've used a multimeter to test the input and output of the transformer, and I have 240v going in, and 0v coming out. Can anyone help? Thanks.

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24-11-2023 06:10:40

Responses (3)

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Techy202
It sounds like the transformer has failed. Make sure the replacement unit is approved for use with Ring devices.
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26-11-2023 11:16:05
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Caitlyn_Ring
Hi @Theogermal. Is there any damage to the wiring along the doorbell circuit? If you don't feel comfortable checking it, I'd suggest consulting a qualified electrician. If the wiring appears to have no issues but the transformer is still not putting off power, please get in touch with our [support team](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us#callus) for further assistance.
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28-11-2023 09:04:56
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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28-12-2023 09:05:00
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